Tcp Ip, Dns, DHCP, Vpn, Azure Ad, Group Policies, Desktop Management, Entra ID, Windows 10 11 administration and troubleshooting, Wi-Fi, Active Directory, Microsoft 365 applications and services, remote support tools

ticketing systems , Windows OS, Remote Support, O365, IT Support, It Service Desk, Troubleshooting, Customer Service, Active Directory, M365 Support, Service desk

Ui Policies, Itsm, Soap, Servicenow, Itil, REST, Javascript, Ldap, Active Directory, Glide API

Servicenow, Jira, Windows Operating systems, Lync and OCS, Ms Office Suite

DHCP, Dns, remote support software, Mac operating system, ITSM tools

ticketing systems , Windows OS, Networking, Remote Support, Vpn Configuration, Software Installation, Customer Service, Hardware Setup, Active Directory, Troubleshooting