mapping tables, charging plans, SAP Convergent Charging CC, Subscription Order Management SOM, rating engine, volume-based pricing, FI-CA, master data replication, rating structures, usage-based charges, pricing logic, CRM, real-time and batch rating, Convergent Mediation CM, Core Tool charge plans, Convergent Invoicing CI

Operational Excellence, Customer Relationship Management, Gold Loan Product Knowledge, Analytical and Problem-Solving Skills, Leadership and Team Management, Business Development Sales Management, Credit and Risk Assessment, Collection Recovery Management

change management, Troubleshooting Skills, NetSuite System Administrator, Coupa System Administrator, Communication Skills, Customer Service Skills

SAP Brim, Abap Hana, Converging Invoicing

Rest Apis, Javascript, Incident Management, Itil Framework, Orchestration, ServiceNow Scripting, Integration Development, CMDB Management, Service Portal, Performance Analytics

Itil, Servicenow, Jira, Process Management, problem-solving skills, Six Sigma methodologies

handling escalations., Soc, Cybersecurity, Windows, Linux, Incident Management and Response