Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft SQL Server Administration

Good to have skills : NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various critical business systems. This role requires a dynamic approach to identifying problems, analyzing system components, and ensuring smooth operation by promptly addressing disruptions. The position demands continuous vigilance and collaboration with different teams to maintain system reliability and support business continuity effectively.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
Document troubleshooting steps and solutions to build a knowledge base for future reference.
Assist in the implementation of system updates and patches to enhance performance and security.
Support junior team members by sharing knowledge and providing guidance on complex issues.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Microsoft SQL Server Administration.
Experience in managing database performance, tuning, and optimization.
Strong understanding of backup and recovery techniques for database systems.
Ability to monitor and troubleshoot database-related issues in a production environment.
Familiarity with security best practices and access control within database systems.
Knowledge of scripting and automation to streamline routine database tasks.

Additional Information:

The candidate should have minimum 2 years of experience in Microsoft SQL Server Administration.
This position is based at our Bengaluru office.
A 15 years full time education is required.