managing large-scale global vendor operations, multi-variable operational scenarios, spreadsheet-based financial modeling, Resource Planning

Apis, Sql, customer service, webhooks, Technical Troubleshooting

sop development , Customer service, Problem-solving skills, Team Leadership, Omnichannel support operations, Customer Support, Customer Experience, Support operations

Customer Support, international BPO operations, English Communication, CRM Tools, customer query handling, upselling

Networking Basics, Sql Queries, Software Installation, Remote Assistance, Technical Support, Customer Service, Troubleshooting

Oracle, SQL Server, MySQL, Postgres, Unix/Linux, Networking