Computer Networking, Data Center Operations, Computer Hardware Troubleshooting, Linux operating systems, cabling infrastructure best practices

PCS, Linux Redhat, Cisco Ccna, AWS, Portable handheld terminals, scanners, Thin clients, Zebra thermal printers, Microsoft hardware installation, Troubleshooting integrated and interdependent computer systems, Linux Operating Systems

Servicenow, Log Analysis, Sql, Active Directory, Jira familiarity, Strong SQL troubleshooting and analytical skills, PowerShell Command Prompt CMD, Printer and peripheral support, Desktop Laptop hardware troubleshooting, Networking Fundamentals Jump Server Concepts TCP IP Fundamentals, User profile management, Office 365 application support, Components identification and replacement guidance, System performance troubleshooting, IIS and Windows Server knowledge, Windows 10 11 troubleshooting, Computer Hardware Components

Network Protocols, backup and recovery processes, troubleshooting and resolving storage-related issues, Storage Solutions, Netapp Network Attached Storage NAS Administration

Pc Configuration, Cloud Applications, Networking, Dns, Operating Systems, Firewall, Vpn, Service Cloud, Azure, AWS, AVEVA PI System, AVEVA Diagrams, AVEVA E3D, web-based technologies, alert monitoring tools, Hosting technologies, Licensing, AVEVA NET, AVEVA Unified Engineering, AVEVA System Platform

chrome os , Curl, Wan, Dns, Tcp Ip, Windows, Firewalls, Iperf, Rest Api, routing, Mac, Lan Troubleshooting, Linux, Hardware Asset Management, switching, dig, procurement, computer imaging, hardware warranty support, hardware recycling

Proficiency in incident and service request management, Understanding of desktop support PC hardware and software troubleshooting, Basic networking knowledge and understanding of IT infrastructure, Familiarity with Windows OS MS Office suite application, Advanced problem-solving and analytical thinking abilities, Experience in multi-channel support phone chat email Self-Service for a global user base, Experience or Knowledge with remote support tools and software deployment technologies