Service Delivery Management, Agile Methodologies, Business Process Analysis, Project Management, Quality management System awareness, Product Lifecycle Management, Scrum Master Role activities, Risk management

Data Loader, Data Management, Workflow Rules, Mulesoft, Process Builder, Salesforce APIs, Salesforce Platform Knowledge, Reporting and Analytics, Lightning App Builder, Customization and Configuration, Security and Access Management, Salesforce Connect, Integration Skills

snowflake , Java, Kibana, Apis, Angularjs, Cassandra, Pl Sql, Http, Sql, Restful Web Services, MongoDB, Oracle, Python, Elastic

Java, Typescript, Spring Boot, MongoDB

Java, Verint, Salesforce Crm, Javascript, Python, GenAI, Google Gemini, CCAI Contact Center AI, Genesys Cloud, custom UIs, IVA, speech text analytics, Conversational AI, API integrations, Dialogflow

Servicenow, Jira, Cloudwatch, AWS Cloud services, cloud monitoring tools, ticketing ITSM systems, Freshservice, Remedy, Python coding skills, conversational AI chatbot platforms, AI ML concepts, SLA management and reporting tools

.NET, Jenkins, Servicenow, SQL Server, Entity Framework, JIRA, Angular, Azure DevOps, Application Insights

Java, Tcp, UDP, Http, Dns, Bash Shell, BGP, HTML, Linux, Javascript, Python, Ip, QUIC

Java Programming Language, Debugging, Data Modeling, Data Integration, conversational AI solutions, Troubleshooting, Salesforce Data Cloud, AI LLM technologies, Agentforce platform

react.js , CSS, Version Control Systems, Restful Apis, front-end development principles, debugging techniques, web technologies including HTML, JavaScript frameworks and libraries related to React.js, collaborative development workflows