Excellent verbal and written communication skills in English, Ability to work in a fast-paced environment, Proficient in using customer support software and tools, Strong problem-solving abilities

Servicenow, Microsoft Office, Jira, ticketing helpdesk tools, zendesk, Remedy

ticketing systems , Apis, CRM Tools, resolving customer issues related to AI-driven products, troubleshooting AI tools, platform integrations, troubleshooting technical issues related to AI models

Support Tools, internal dashboards, Crm Systems

Customer Support, Customer Service Tools or Software, Analytical Skills, Technical Support, Problem-Solving Skills, Basic Computer Proficiency

Fluent in Bengali, CRM or customer support tools