About Us:

Founded in 2014, Vedantu emerged as a visionary in the ed-tech space, pioneering the shift towards online education in India. Our name, derived from Veda (knowledge) and Tantu (network), reflects our mission: to create a vast network of knowledge accessible to all. We embarked on a journey to transform the educational landscape, leveraging technology to make quality education available, affordable, and personalized.

Job Title - Sales Team Leader (USA & Canada Region)

Role OvervieW

As a Team Lead – Sales at Vedantu, you will be responsible for managing and guiding a team of Academic Counsellors to achieve monthly revenue and conversion targets. Your role includes driving performance, improving the sales funnel, mentoring team members, and maintaining a high-quality student/parent experience

Key Responsibilities.

1. Team Management & Performance

Lead, mentor, and motivate a team of 8–12 Sales Executives / Academic Counsellors.
Ensure the team meets daily, weekly, and monthly revenue & conversion targets
Conduct regular performance reviews and provide actionable feedback
Plan rosters, assign leads, and monitor attendance & productivity metrics.

2. Sales Execution & Funnel Management

Track team performance on lead outreach, demo completion, pitch quality, and closure
Ensure timely follow-ups and high utilization of leads provided.
Assist team members during high-value closures or complex customer cases.
Drive improvements in key metrics like booking rate, demo-to-trial, and trial-to-conversion.

3. Training & Quality Control

Identify gaps in communication, pitch, and objection handling.
Conduct training sessions to enhance sales skills and product Knowledge
Ensure adherence to Vedantu's sales guidelines, tone, and compliance norms.

4. Customer Handling & Escalations

Resolve parent/student escalations, ensuring fast and satisfactory closure.
Ensure a high-quality, student-first experience aligned with Vedantu's brand values

5. Reporting & Coordination

Track and report daily/weekly/monthly sales performance to the Sales Manager.

Share insights on lead quality, call productivity, and market feedback.

Coordinate with product, marketing, and operations teams as requ

Skills & Competencies Required

Strong leadership and people management skills
Excellent communication (English + Hindi language preferred)
High ownership, target-driven mindset
Ability to provide constructive feedback and improve team performance
Strong understanding of Inside Sales model in EdTech
Problem-solving attitude and ability to handle pressure
Good with data, Excel/Sheets, CRM tools (e.g., LeadSquared, Salesforce)
Prior Experience in K3 segment.
Individual Contributor + Team Handiling.

Qualifications

Graduate degree in any stream (MBA preferred but not mandatory)
3–6 years of experience in Inside Sales
Prior experience in EdTech is a strong advantage
Minimum 2 year of experience as a Team Lead handling a revenue-driven sales team
Work timing 7 PM - 4 AM