Windows OS, Microsoft 365, Freshdesk

Java, Power Bi, PowerShell, Sap Ecc, Azure Data Factory, Azure Functions, ASP.NET, SAP business process support and incident management, Azure fundamentals, SAP interfaces IDocs workflows and batch jobs, API integrations, Knowledge of SAP Fiori, SQL for data analysis and troubleshooting, ABAP concepts

Microsoft Excel, Competitor Analysis, market research, Powerpoint, Sharepoint, Strategic Planning

ticketing systems , Remote Support, Windows OS, Hardware Support, Software Installation, Help Desk, Troubleshooting, Active Directory, Customer Service, Network Basics

Agile Concepts, Itil Processes, Reporting Skills, ServiceNow ITSM