Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

Responsibilities:

Support the cloud based Timekeeping solutions
Assist users in resolving issues
Participate in performance monitoring and optimization
Communicate effectively with team members and customers through strong verbal, written and interpersonal skills
Remain flexible to changes in priorities with the ability to multi-task

Technical skillset:

Experience in atleast 1 industry standard ticketing tool
Experience in Helpdesk or Service Desk role
Experience in Incident Management and Problem Management
Experience in supporting cloud applications
High energy, ability to multi-task, prioritize conflicting demands
Excellent communication (verbal and written) skills
Knowledge on MS Office Applications (WORD, EXCEL, VISIO, MS Project)

Qualifications:

A University or college degree in a relevant discipline.
4+ years experience in Application Support or Service Desk

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [HIDDEN TEXT]. You may also click here to access Conduent's ADAAA Accommodation Policy.

App Dev & Support Engineer II