App Dev & Support Engineer II

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

Responsibilities:

• Support the cloud based Timekeeping solutions
• Assist users in resolving issues
• Participate in performance monitoring and optimization
• Communicate effectively with team members and customers through strong verbal, written and interpersonal skills
• Remain flexible to changes in priorities with the ability to multi-task
  
  

Technical skillset:

• Experience in atleast 1 industry standard ticketing tool
• Experience in Helpdesk or Service Desk role
• Experience in Incident Management and Problem Management
• Experience in supporting cloud applications
• High energy, ability to multi-task, prioritize conflicting demands
• Excellent communication (verbal and written) skills
• Knowledge on MS Office Applications (WORD, EXCEL, VISIO, MS Project)
  
  

Qualifications:

• A University or college degree in a relevant discipline.
• 4+ years experience in Application Support or Service Desk
  
  

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [Confidential Information]. You may also click here to access Conduent's ADAAA Accommodation Policy.