Job Requirements

At Quest Global, it's not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities

PMO Analyst / Coordinator – Job Description

Position Overview

We are seeking a detail-oriented PMO Analyst/Coordinator to support delivery operations, resource management, and program governance across key semiconductor and technology accounts. This role ensures seamless execution of HRIS processes, fulfillment operations, asset tracking, third-party resource management, and program dashboards while driving continuous learning and development.

Key Responsibilities

Delivery Operations
HRIS Management
Ensure 100% alignment of HRIS tagging and resource movement with actual billed data
Maintain compliance with ramp-down notice periods (30 days) and movement CPD (Career Progression Document)
Verify work location accuracy per execution plan (client site or QG/Quest Global premises)
Follow up with Resource Managers (RMs) and Resource Management Group (RMG) to correct reporting structures
Full Fulfillment
Create Aspire IDs for both internal and external resource mapping
Track all open positions for key accounts: Marvell, Infineon, NXP, and NVIDIA
Coordinate with Competency Heads, RMs, and Vendor SPOCs for sourcing relevant profiles
Coordinate interviews and share previous interview questions (via SharePoint)
Communicate selection/rejection decisions to stakeholders; maintain tracker of all resources shared with clients
Collate interview questions and maintain repository
Manage onboarding form and NDA collection/submission
Asset Tracking
Handle client asset submission processes
Track and manage QG assets as applicable
Third-Party Resource Management
Track vendor resource leaves and share details with invoicing teams
Validate invoice amounts being paid to vendors
Manage communication related to onboarding and offboarding of third-party resources
Act as Resource Manager (RM) for assigned vendor resources
Program Dashboards
Maintain APT (Account/Project Tracking) dashboards linked to Revenue Reports (CM%, Revenue metrics)
Prepare Client MRM (Monthly Review Meeting) and QBR (Quarterly Business Review) materials
Track and report CSAT (Customer Satisfaction) scores
DLA & Self-Learning
Track DLA (Dedicated Line Account) accounts: Synaptics, SanDisk, ARM
Complete GenAI Certification and pursue continuous upskilling

Required Qualifications

Category Requirements

Education Bachelor's degree in Business Administration, HR, Operations, or related field

Experience 2–4 years in PMO, resource management, delivery operations, or staffing coordination

Domain Experience In Semiconductor/technology Industry Preferred

Tools Proficiency in HRIS systems, MS Excel, SharePoint, and dashboard tools

Skills Strong coordination, stakeholder management, data validation, and reporting skills

Key Stakeholders

Competency Heads
Resource Managers (RMs) & RMG
Vendor SPOCs
Client representatives (Marvell, Infineon, NXP, NVIDIA, Synaptics, SanDisk, ARM)
Finance/Invoicing teams

Success Metrics

HRIS data accuracy and billing alignment
Time-to-fill for open positions
Invoice validation accuracy
CSAT scores

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

PMO Analyst /Delivery Associate