SAP, Functional Specifications, Software Configuration, software testing, Software Development Life Cycle, Requirements Gathering, Scrum, Business Analysis, Jde, Process Mapping, project management principles, Kanban, agile framework, Project Planning

SAP, Functional Specifications, Software Configuration, software testing, Software Development Life Cycle, Requirements Gathering, Scrum, Business Analysis, Jde, Process Mapping, project management principles, Kanban, agile framework, Project Planning

Servicenow, Power Platform, Requirements Gathering, Tableau, Jira, Informatica, Confluence, Business Process Analysis, Mulesoft, Salesforce, User story writing, Process Mapping, KPI definition, Stakeholder Management, AI use case discovery, Microsoft Copilot, AI governance

Workflow Design, Openlink Endur, Process Mapping, decision-making, Analytical Skills, Communication Skills, Problem-solving

Dynamics 365, Apis, Power Bi, Marketo, Veeva Crm, Hubspot, Jira, Sql, Excel, Azure DevOps, Salesforce, GenAI, Oracle CX, SAP Sales Cloud, Process Mapping, Agentic AI, Microsoft Copilot, Azure AI

Gap Analysis, Confluence, Agile, Requirements Gathering, Scrum, Jira, Acceptance Criteria Definition, Process Mapping, User Story Development, ISO 20022, Business Analysis

ServiceNow ITOM, ServiceNow CSM, ServiceNow Orchestration, Telecom, ServiceNow Business Management, ServiceNow ITAM

Functional Specifications, Gap Analysis, System Testing, Process Mapping, Serialization track trace regulations, Serialization systems