Tech-savvy and quick to adapt to new tools and systems, Basic understanding of client processes and workflows, Excellent Communication Skills, International Voice Support Experience, Outstanding Customer Handling Skills

Customer Relations, Customer Care, Customer Support

BPM, SLA, Service Now, Snow, Ticketing Tools, Customer Support, International Voice, International Bpo, Customer Service, Voice Process, International Customer Support, "Customer Retention", "Customer Satisfaction", CSAT, AHT, VOIP, "Customer Service Representative", Inbound Calling, Email Support, Chat Support, KPI, Communication Skills, Client Interaction

Bpo, International Voice Process, International Bpo