xperience in client-facing roles within SaaS, a strong understanding of the mobile ecosystem, and a passion for advocating for both the customer and the product, you'll be a vital part of our success.

What You'll Do

Onboard closed leads with Integration support.
Be the point of contact for Accounts and be responsible for the growth of the customer.
Advise clients on the most effective ways to use the MoEngage Platform.
Be a Product Evangelist, consulting top internet companies on their growth.

Skills

Experience with clients or managed accounts, across Technical, Presales, and Technical Account Management.
Understanding of the Mobile Ecosystem & App Marketing. Previous experience in a Success or Support Engineer role for a SaaS company is a plus.
SaaS and B2B experience is a must.
Ability to understand customer requirements and see how MoEngage can add value in various ways.
Take ownership of the relationship post-sales and grow the customer.
Champion the product and be an evangelist.
Empathy – Needed in any client-facing role, also important for working with other teams.
Strong written and verbal communication skills.

Perks

Work at Scale and challenge yourself.
Work with a smart team which grew up in the Mobile First world.

1a:T40a,MoEngage is an insights-led customer engagement platform for the customer-obsessed marketers and product owners. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a f

Customer Success Manager