About LetitbexAI

LetitbexAI is a fast-growing AI-driven technology company focused on building intelligent, scalable, and enterprise-grade solutions. We work at the intersection of AI, data engineering, cloud, and business transformation, helping organizations unlock real value from artificial intelligence.

Position: Technical Writer / Product Documentation

Experience: 3-5 Years

Notice Period: Can be considered up 15 Days

Role Summary

Create comprehensive, user-friendly documentation for various modules across products. Develop documentation strategy, templates, and processes for internal and external audiences.

Key Responsibilities

Create user guides, help articles, and FAQ documentation
Document API specifications and integration guides
Develop internal technical documentation and runbooks
Create training materials for support and customer success teams
Maintain and update documentation as features evolve
Develop documentation templates and style guides
Conduct user testing on documentation clarity and usability
Manage documentation tools and platforms
Collaborate with product, engineering, and support teams
Ensure documentation accessibility and searchability

Required Skills & Experience

3-5 years of technical writing experience
Strong writing and communication skills
Experience with API and technical documentation
Proficiency with documentation tools (Confluence, Notion, GitBook, etc.)
Basic understanding of software development concepts
Experience with Markdown or similar markup languages
Ability to translate complex concepts for different audiences
Attention to detail and organizational skills
Ability to work with cross-functional teams

Nice to Have

Experience with video creation and screen recording tools
Knowledge of SEO and documentation discoverability
Proficiency with GitHub or version control for documentation
Experience with information architecture and IA design