rative tasks, ensuring smooth workflow, and maintaining accurate records.

Responsibilities

Skills and Qualifications

Proficient in MS Office Suite (Word, Excel, PowerPoint) and other office software.
Strong organizational and time management skills.
Excellent verbal and written communication skills.
Attention to detail and ability to work with accuracy.
Basic knowledge of data management and record keeping.
Ability to work independently and as part of a team.

18:T74b,

In this role, you will solve back-office transactions using the industry training, process training and work

instructions provided to you. You shall play an key role in resolving the transaction correctly and

efficiently, which has a direct impact on the customer experience.

What are we looking for

Skills and Competencies

Ability to work well in a team
Results orientation focused on efficient and quality work
Agility for quick learning able to comprehend training provided virtually, in person and through

written work instructions

Logical reasoning, good analytics skills and ability to work with numeric and non-numeric data
Detail orientation meticulous in understanding the problem and then solving it as per

instructions provided. Cross-check and double-check actions.

Uses PC application and functions, such as Excel, Word, PowerPoint or client-specified software.

Typing Skills - 20 wpm with 90