Ticketing Tools, Zoho, Jira, Excel, Reporting Tools, Helpshift, intercom, Data Entry

Rest Api, CSS, Linux, Dns, Microsoft Excel, JIRA, HTML, Powerpoint, zendesk, Freshdesk, OpenOffice Calc

Excel, CRM

google sheets , Live Chat, Email, Phone Calls, Freshdesk, CRM platforms

Healthcare focus - Medicare Pace Claims knowledge, Microsoft Excel, Personal computer usage, Internet proficiency, Customer service experience in a call center environment, Cloud-based contact center software