Sharepoint Online, Itsm, Power Automate, Power Platform, Saml, Itil, Office 365, Microsoft 365, Slack, Microsoft Teams, five9, API and Webhooks Integrations, Power Apps, Google Workspace, SCIM, PowerShell automation and scripting, Copilot Studio, OIDC

Servicenow, Bi Tools, SNMP, Excel, Python, Ip, ITSM tools, SIP, telecom network knowledge, Remedy

DHCP, Vpn, Itil Framework, Dns, SSL, Citrix NetScaler ADC, Citrix Director, Citrix Cloud, Storefront

Servicenow, SAP, Itsm, Salesforce, AI tools, Enterprise SaaS platforms, B2B technology sales, Channel Sales, CRM, Saas Sales

Power Bi, Vba, Power Query, GenAI solutions, Microsoft 365 ecosystem, Copilot AI

Waterfall, Oracle Fusion, Agile, Salesforce, ITIL Service Delivery, Oracle Erp

solution implementation , automation, SaaS platforms, AI tools, knowledge bases, technical onboarding, Documentation, API integrations

POS Systems, Microsoft Office, Scheduling Software, Inventory management tools, Google Workspace, Business performance, People Management, Restaurant operations, Developing SOPs, Financial Acumen

sysaid , Change Management, Incident Management, risk management, KPI management, operational reporting, ITIL-based service management practices, AI-driven service management, virtual agent solutions, workflow automation, automation technologies, continuous service improvement, AIOps, service governance