Problem Management, Troubleshooting, Analytical Skills, customer relationship management system

Customer Service, International Voice, Communication

Customer Retention, Customer Support, Customer Service, International Bpo, International Voice Process, Upselling, Cross Selling

Experience supporting software as a service, Proficient in Paymode-X product, Customer service and communication skills, Solid understanding of basic computer functions, Excellent organizational problem solving and communications skills, Software and environment trouble-shooting and diagnostic skills

Windows OS, Technical aptitude, Problem-solving skills, Phone-based Software Application Technical Support, crm software

database queries , Cloud Technology, Api, Sql, Problem-solving, Technical Support

google sheets , Excel, Problem-solving skills, CRM Tools, Strong Communication Skills, Analytical mindset