email etiquette , Troubleshooting Skills, crm software, Customer Service, Communication Skills, Time Management, Problem Solving, Multitasking Ability

Windows OS, Technical aptitude, Problem-solving skills, Phone-based Software Application Technical Support, crm software

CRM Tools, e-commerce customer support, Zoho Desk, e-commerce platforms, Freshdesk

Experience supporting software as a service, Proficient in Paymode-X product, Customer service and communication skills, Solid understanding of basic computer functions, Excellent organizational problem solving and communications skills, Software and environment trouble-shooting and diagnostic skills

CRM Tools, customer support platforms

Confluence, Excel, Jira, Salesforce, Microsoft Teams, Microsoft Applications, Crm Systems

Ms Excel, Microsoft Office

Excel, CRM

Saas, SLA, Salesforce, TAT, Troubleshooting, Customer Support, LeadSquared, FCR, Remote support tools, Support metrics, zendesk, CSAT, CRM