Job Description

WHAT YOU WILL DO DAY-TO-DAY:

In this role, you will design, implement, and manage the firm's

network voice and IP telephony infrastructure. You will also lead the

engineering project work and provide tier 2/3 operational support to

enhance the overall configurability, observability, supportability, and

reliability of the firm's enterprise unified communication environment.

You are required to develop and maintain automation to support our

voice and video infrastructure and assist with audio video (A/V) and

conference room related projects. Additionally, you are responsible to

upgrade and/or redesign existing infrastructure to improve

performance and stability. Furthermore, you will mentor and guide

team members, fostering a

collaborative and knowledge-sharing environment. Additionally, you

get to manage projects from requirements gathering through to

delivery, ensuring timelines and objectives are met and collaborate

with cross-functional teams to ensure cohesive and integrated

communication solutions.

Who We Are Looking For

The ideal candidate should hold –

Basic Qualifications

─ A bachelor's degree in computer science, IT Electronics and

Communications or a related technical discipline, with 6 - 10 years of

experience in the voice domain

─ Extensive hands-on experience with voice technologies, preferably

Cisco, including but not limited to Communications Manager, Unity

Connection, Webex Control Hub, Expressways, Voice Gateways, Cisco

Webex, and IP Phones

─ A strong understanding of networking concepts such as TCP/IP,

DNS, DHCP, and TFTP

─ Proficiency with monitoring and troubleshooting tools like RTMT and

Dialed Number Analyzer, and a solid understanding of IP telephony

protocols such as SIP, H.323, MGCP, RTP, and RTCP

─ Familiarity with scripting to support and enhance automation

─ Strong organizational skills and ability to manage and prioritize

multiple tasks

─ Effective verbal and written communication skills

─ Proven experience in leading projects and mentoring team members

Required Skills

[Cisco UC engineering]

Additional Information

NA

Software Engineer – Voice Engineering