Job Title: Telesales Executive

Location: Andheri, Mumbai

Reporting To: CRM Manager

Overview

VITS Kamats Group is seeking a dynamic and customer-focused Executive to manage membership sales, customer engagement, and relationship management. The role involves driving membership conversions, handling guest interactions, and ensuring a seamless post-sales experience and maintain the reports and Data management .

Core Responsibilities

Drive membership sales and achieve conversion targets
Generate leads and follow up with potential customers
Build and maintain strong relationships with members
Ensure high levels of customer satisfaction and engagement

Job Responsibilities

Handle guest calls and respond to membership-related queries
Promote and sell VITS membership programs
Maintain accurate records and reports of membership data
Coordinate with internal teams for membership benefits and services
Manage post-sales relationship with members and ensure retention
Assist in planning and execution of membership-related initiatives
Work closely with other departments for smooth operations

Skills Required

Strong communication and interpersonal skills
Sales and conversion-focused approach
Customer handling and relationship management skills
Good organizational and reporting abilities
Ability to work in a target-driven environment

Requirements

1-2 years of experience in sales (hotel / credit card / membership sales preferred)
Male or Female candidates can apply
Language Proficiency: Fluent in English and Hindi preferred
HSC Minimum

Compensation

Incentive-driven role with performance-based earnings