Job Title: Bid Manager

Experience: 3–5 Years

Location: Bangalore / Chennai

Job Type: Individual Contributor (IC) Role

Industry: BPO / ITES

Function: Pre-Sales / Bid Management / Solutioning

Job Summary

We are seeking a dynamic and detail-oriented Bid Manager with international BPO experience to lead proposal development and bid strategy. This role involves working closely with cross-functional teams and senior leadership to craft compelling proposals that align with client needs and position us competitively in the market.

Key Responsibilities

Develop winning bid strategies by identifying key differentiators and aligning solutions to client requirements.
Lead the end-to-end proposal process including RFP/RFI responses, opportunity summaries, and pricing models.
Collaborate with internal stakeholders (sales, delivery, finance, legal) and client teams to gather inputs and validate solutions.
Ensure timely submission of high-quality proposals while managing risks and compliance.
Respond to client queries and support pre/post-bid discussions and presentations.
Manage client visits and contribute to WBR/MBR/QBR preparation and delivery.

Required Qualifications

3–4 years of experience in international BPO (any domain: Travel, Hospitality, Healthcare, BFSI, Tech Support, etc.)
Hands-on experience in operations, delivery, or bid management.
Strong client-facing experience with exposure to executive-level interactions.
Proficiency in English with excellent written and verbal communication skills.
Strong analytical skills and understanding of P&L and commercial models.

Preferred Qualifications

Experience in proposal development and pricing strategy.
Familiarity with Shipley's proposal methodology.
APMP or Shipley certification is a plus.
PMP certification and project leadership experience are advantageous.

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