Customer Retention, Customer Support, Customer Service, International Bpo, International Voice Process, Upselling, Cross Selling

Experience in customer support or client-facing roles, Proficiency in basic computer tools, Excellent written and verbal communication skills in English, Strong problem-solving skills, Customer-first attitude

communication, Customer Support, Escalation, live chat management, non voice, Problem-solving, CSAT, Customer Engagement, Teamwork, feedback documentation, Query Resolution, Empathy

Communication Skills, Customer Inquiries, Resolve customer issues

Customer Service Skills, Communication Skills, Interpersonal Skills, Analytical Skills, problem-solving skills