Oracle Db, Powershell, Itsm, Linux, Itil Foundation, Shell scripting, Microsoft Sql Server, Windows, Python, Application production support tools

Operational Excellence, Financial Acumen, Project management

Cpq, Billing, Fluent in Portuguese

crm administration , Data Management, System Configurations, CRM support, application software support, Microsoft Dynamics 365 CRM, Documentation, Troubleshooting, Problem-solving

database queries , SAP, Power Bi, Outlook, Tableau, Office 365, Data Enrichment, Data Cleansing, Excel, Python, Master data management, Palantir, Data analytics tools, Web Data Maintenance, PIM data compilation, Data Review, Project Management, Teams, Sharepoint, Data consistency checks, Product Life Cycle Management

Servicenow, Rpg, Jira, Sql, IBM i AS 400

Quality Assurance, Claims Management, Risk Analysis, Insurance Operations, Data Analysis, Internal Audit, Compliance

Java, Incident Management, Unix/Linux, Sql, Service delivery, Troubleshooting