Purpose Of The Role

Provide strategic and administrative support to enhance employee skills and performance by designing, implementing, and evaluating training programs that align with organizational goals.

Key Responsibilities Performed

Strategy and needs assessment - Help design, develop and implement an overarching learning strategy aligned with company goals. Assess current skill gaps and future development needs across the organization.
Content design and development - Create and oversee a variety of training programs, including in-person workshops, e-learning modules, and organisation development initiatives.
Training delivery and management - Organize and deliver training programs such as soft skills, functional & leadership development. Excellent knowledge of methodologies like ILT, VILT, CBT, SBL and Technologies like; AR,VR,MR,XR.
Budget and vendor management - Help to manage the L&D budget, negotiate with third-party training providers, and maintain those relationships based on SLA.
Evaluation and reporting - Monitor the progress and success of training programs, collect feedback, and report results to management.
Continuous improvement - Stay current with new learning methodologies and technologies to enhance training programs
Reporting- Maintain a summary of programs conducted, including objectives, scope, and target audience. Maintain data on the effectiveness, usage and adoption of the programs
TNF and IDP - Ensure IDP and TNF adherence and maintaining the database of IDP and tracking Training need fulfilment.
Stakeholder Management - Effective relationship management with internal and external stakeholders and ensuring highest customer satisfaction scores.
Learning Platform - LMS administration, monitoring, reporting and adherence to programs and activities on LMS in Success factors.

Qualifications

Master's degree in human resources, ISTD or a related discipline

Knowledge of learning and developmental theories and best practices

Demonstrable communication skills, organisational and stakeholder management skills

Excellent knowledge of MS tools, PBI and LMS/LXP'

Associate Manager - Learning & Development