Purpose Of The Role
Provide strategic and administrative support to enhance employee skills and performance by designing, implementing, and evaluating training programs that align with organizational goals.
Key Responsibilities Performed
- Strategy and needs assessment - Help design, develop and implement an overarching learning strategy aligned with company goals. Assess current skill gaps and future development needs across the organization.
- Content design and development - Create and oversee a variety of training programs, including in-person workshops, e-learning modules, and organisation development initiatives.
- Training delivery and management - Organize and deliver training programs such as soft skills, functional & leadership development. Excellent knowledge of methodologies like ILT, VILT, CBT, SBL and Technologies like; AR,VR,MR,XR.
- Budget and vendor management - Help to manage the L&D budget, negotiate with third-party training providers, and maintain those relationships based on SLA.
- Evaluation and reporting - Monitor the progress and success of training programs, collect feedback, and report results to management.
- Continuous improvement - Stay current with new learning methodologies and technologies to enhance training programs
- Reporting- Maintain a summary of programs conducted, including objectives, scope, and target audience. Maintain data on the effectiveness, usage and adoption of the programs
- TNF and IDP - Ensure IDP and TNF adherence and maintaining the database of IDP and tracking Training need fulfilment.
- Stakeholder Management - Effective relationship management with internal and external stakeholders and ensuring highest customer satisfaction scores.
- Learning Platform - LMS administration, monitoring, reporting and adherence to programs and activities on LMS in Success factors.
Qualifications
Master's degree in human resources, ISTD or a related discipline
Knowledge of learning and developmental theories and best practices
Demonstrable communication skills, organisational and stakeholder management skills
Excellent knowledge of MS tools, PBI and LMS/LXP'
