Servicenow, Windows OS, Basic Networking Knowledge, Wan, Switches, Dns, Jira, Firewalls, DHCP, Microsoft 365, Vpn, Lan, Routers, Rdp, Wi-Fi, Active Directory, remote support tools, AnyDesk, Troubleshooting, Teamviewer

ticketing systems , Dns, VLAN, DHCP, Tcp Ip, Hardware Troubleshooting, Vpn, Windows Server troubleshooting, Basic Linux administration, Networking fundamentals, Active Directory user administration, Microsoft 365 administration, Remote support tools

pc repair , Computer Networking, Troubleshooting in a multi-user high availability environment, IT client server and network service delivery, Supporting and maintaining a corporate network environment, Deployment and liquidation, print services, Windows Server technologies

DHCP, Networking, Dns, Tcp Ip, SSL, Osi Model, Systems Administration, Data Cabling

ticketing systems , Intune, Microsoft 365, Azure Ad, Kandji, Entra ID, Mac operating system

DHCP, Networking, Dns, SSL, Osi Model, Systems Administration, Data Cabling

Microsoft 365, IT security, Google Workspace, MAC OS X troubleshooting