Email Support, Customer Support, Freshdesk

Ms Office, Google Workspace, Email Management, CRM Tools

google sheets , Shopify, Email, Tele-sales, Customer service, WhatsApp

Ms Office, basic CRM tools, PPC process

Crm Systems, Microsoft Office Suite, basic operational tools

Zoho, Browser debugging, zendesk, CRM Tools, SaaS Support, Salesforce, Web-based platform navigation, Freshdesk, API basics

Workflow Design, SOP creation, project management, CRM Helpdesk systems, interdepartmental coordination, Customer Experience Improvement, technical understanding of service operations, Problem-solving

Freshdesk, zendesk, CRM Tools, LiveChat, customer support software

Strong verbal and written communication skills in English