Legal Manager – Recovery & Resolution

Department

Legal Collections

Location

Number of Vacancies

6

Experience Required

5–12 Years

Compensation

Up to ₹10 LPA (Maximum 30% hike on current CTC, subject to internal approval)

Education

Bachelor of Laws (LLB) – Mandatory
Basic proficiency in MS Word, MS Excel, documentation, reporting, and office applications

About the Role

The Legal Manager – Recovery & Resolution will be responsible for managing legal recovery actions for delinquent, Non-Performing Asset (NPA), and written-off loan accounts. The role focuses on maximizing recoveries through legal remedies, enforcement actions, litigation management, negotiated settlements, and coordination with internal and external stakeholders.

The incumbent will ensure compliance with applicable laws including SARFAESI Act, DRT proceedings, Insolvency & Bankruptcy Code (IBC), Civil and Criminal remedies, and RBI/NHB regulatory guidelines while driving effective recovery strategies.

Key Responsibilities

1. Recovery Management of NPA & Written-Off Accounts

Manage recovery of defaulted Housing Loans, Loan Against Property (LAP), and other secured loan accounts.
Develop account-specific recovery strategies based on borrower profile, security value, litigation status, and recovery feasibility.
Monitor delinquent accounts and initiate legal recovery actions.
Drive achievement of recovery targets through legal interventions and settlement mechanisms.
Review high-value stressed accounts and recommend appropriate recovery actions.

2. SARFAESI Proceedings

Initiate and manage proceedings under the SARFAESI Act.
Draft, vet, and issue:
Demand Notices under Section 13(2)
Possession Notices under Section 13(4)
Sale Notices and Auction Notices
Coordinate symbolic and physical possession of secured assets.
Liaise with advocates and agencies to obtain Section 14 orders from District Magistrates/Chief Metropolitan Magistrates.
Supervise auctions and ensure statutory compliance.
Address borrower objections and representations under SARFAESI provisions.

3. Litigation & Court Management

Handle litigation matters before:
Debt Recovery Tribunals (DRT)
Debt Recovery Appellate Tribunals (DRAT)
Civil Courts
High Courts
NCLT/NCLAT
Consumer Forums
Criminal Courts
Coordinate with empanelled advocates for drafting, filing, hearings, and case follow-up.
Review pleadings, affidavits, petitions, written statements, and rejoinders.
Maintain litigation MIS and track case progress.
Ensure timely filing of replies, evidence, and compliance documents.
Draft and respond to legal notices.

4. Recovery Through Negotiation & Settlements

Negotiate settlements and One-Time Settlement (OTS) proposals with borrowers.
Assess settlement proposals considering recoverability, legal risks, and business impact.
Facilitate execution of settlement agreements and monitor compliance.
Recommend compromise settlements as per company policy.

5. Asset Possession & Enforcement

Coordinate repossession and enforcement actions through authorized officers and recovery agencies.
Ensure legal compliance during possession and auction proceedings.
Manage valuation, publication, and sale of secured assets.
Coordinate with police authorities and enforcement agencies when required.

6. Stakeholder Management

Coordinate closely with:

Collections Teams
Credit Teams
Operations Teams
External Advocates
Recovery Agencies
Auctioneers
Government Authorities

Additional responsibilities include:

Providing legal guidance to branch and recovery teams.
Supporting audits, vigilance reviews, and regulatory inspections.

7. MIS & Reporting

Prepare and maintain:

Recovery Status Reports
Litigation Trackers
SARFAESI Action Reports
Ageing Analysis
Recovery Forecasts
Legal Recovery Dashboards

Responsibilities include:

Maintaining records of court cases, notices, possession status, and auction outcomes.
Analyzing recovery trends and recommending process improvements.
Updating litigation and legal action details in company systems.

Additional Responsibilities

Management of fraud recovery cases.
Handling skip-tracing and difficult recovery matters.
Advocate and vendor empanelment.
Recovery policy drafting and updates.
Team management and training.
Participation in recovery camps and settlement drives.

Key Performance Indicators (KPIs)

Recovery amount achieved from NPA and written-off accounts.
Resolution rate of delinquent accounts.
Number of SARFAESI actions completed.
Reduction in legal ageing of cases.
Litigation success rate.
Timeliness of legal action initiation.
Settlement closure efficiency.
Compliance adherence and audit observations.

Required Experience

Candidates must have 5–12 years of experience in:

Legal recovery and collections.
SARFAESI proceedings.
DRT matters and secured asset enforcement.
Litigation management related to loan recovery.
Banking, Housing Finance Companies (HFC), NBFCs, or Asset Reconstruction Companies (ARC).

Prior experience with a Bank, HFC, NBFC, or ARC is mandatory.

Technical Knowledge

Strong understanding of:

SARFAESI Act
Debt Recovery Tribunal (DRT) Act
Transfer of Property Act
Civil Procedure Code (CPC)
Negotiable Instruments Act
Insolvency & Bankruptcy Code (IBC)
Registration and Property Laws
Mortgage Recovery & Secured Asset Enforcement
Legal Drafting & Litigation Management

Functional Competencies

Recovery Strategy Formulation
Negotiation & Settlement Management
Legal Documentation Review
Litigation Tracking & MIS Reporting
Risk Assessment & Decision Making
Stakeholder Management

Personal Attributes

Strong negotiation and persuasion skills.
Excellent analytical and problem-solving abilities.
High level of integrity and confidentiality.
Ability to work under pressure and manage aggressive timelines.
Strong stakeholder management capabilities.

Communication Skills

Excellent verbal and written communication skills.
Ability to interact effectively with customers, government authorities, advocates, and internal stakeholders.
Strong professional correspondence and coordination skills.

Languages

English
Hindi
State-specific local language (preferred)

Legal Manager (Recovery & Resolution)