Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP SuccessFactors Employee Central

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work towards implementing solutions that enhance system functionality and user experience.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Assist in the documentation of processes and procedures to enhance team knowledge.
Engage with stakeholders to gather requirements and provide feedback on system performance.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP SuccessFactors Employee Central.
Strong understanding of system integration and data management.
Experience with troubleshooting and resolving application issues.
Familiarity with user support and training methodologies.
Ability to analyze system performance metrics and implement improvements.

Additional Information:

The candidate should have minimum 2 years of experience in SAP SuccessFactors Employee Central.
This position is based at our Bengaluru office.
A 15 years full time education is required.

, 15 years full time education