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Skills:
Rest Apis, Sql, Ml, Java, Monitoring Tools, Postgres, JIRA, Saas, Shell, Network Protocols, MySQL, Python, Servicenow, Cloud-based platforms, Ai, ITSM tools, Webhooks, Technical support, System-level troubleshooting, Salesforce, Incident management processes
Skills:
Documentation, Customer Support, Troubleshooting, Diagnostic Tools, Real Time technical support
Skills:
Problem Management, Visual Studio, Test Cases, Oracle, Silverlight, Process Improvement, Issue Resolution
Skills:
ITIL best practices, Technical Support, Oracle products, Electronic Support Services, Automated Tools, Monitoring techniques, Troubleshooting
