Email Support, Customer Support, Freshdesk

ticketing systems , customer support tools, technical support, Customer Support, Client Service

Hubspot, B2B SaaS, Salesforce, IVR call routing systems, Customer support automation tools, WhatsApp Business API, Zoho Desk, Webhook troubleshooting, zendesk, API integrations, zoho crm, Freshdesk

zendesk, Freshdesk

Salesforce, AH technical publication basics, Web MRO, AH programs and S S basics, SAP eOrdering, Material Support environment, aeronautics and helicopter basics

mobile applications, Salesforce, Customer Service, CRM platforms, web-based applications

Grammatical skills, zendesk, CRM Tools, English Communication Skills, Problem-solving abilities