Slas, Flows, Validation Rules, Data Model, APEX, Middleware platforms, Salesforce integrations, Service Console, SOAP APIs, Security Model, Omni Channel CTI Knowledge, Declarative automation, Salesforce Service Cloud, Case lifecycle management, entitlements, Salesforce architecture

Predictive Analytics, Hubspot, Salesforce, voicebots, chatbots, MEDDPICC, BANT, AI technologies

Professional Services, Delivery Leadership, Solutioning, Enterprise Architecture, Mulesoft, Agentforce, Data Cloud, multi-cloud programs, Industry Clouds, Salesforce consulting, scoping frameworks

Google My Business, Tableau, Google Analytics, CleverTap, Google Ads, Decathlon Analytics tools, Meta Business Suite

pipeline management , Salesforce Crm, Forecasting, Sales processes, Problem-solving, Presentation Skills, Communication

Personalization, Pardot, Salesforce Marketing Cloud, Data Cloud, Salesforce Loyalty

Power Bi, Tableau, Jira, User Research, Confluence, Agile, Scrum, Azure DevOps, Market Analysis, product vision, Competitive Analysis, Kanban

Data Manipulation, Tableau, Excel, project management, program management, cross-functional email and push marketing campaigns

telecom infrastructure , Advanced Excel, Tableau, Circuit Ordering Management, Amazon QuickSight, Project Management, Data Analysis, Vendor Management, WAN Technology