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Job Description:

The Transition Functional Lead, Commercial is accountable for end-to-end delivery of transition waves within their assigned functional scope, ensuring that scope, timelines, stage-gate criteria, and execution commitments are met. The role serves as the primary bridge between business stakeholders and GCM delivery teams — owning functional readiness from design validation through stabilization, aligning business requirements with GCM execution standards, and ensuring continuity of critical operations throughout the transition.

Transition Approach & Design Validation:

Work closely with the assigned BU/BF business stakeholders to define and validate transition and transformation scope, build impact assessment and ensuring clarity on key responsibilities and actions
Ensure no critical business disruption during transition and stabilization phases through proactive risk mitigation and operational governance.
Participate in design validation, confirming that the proposed GCM operating model and service design meet functional business requirements
Work with BU/BF's to measure outcome and adoption and mitigate issues. Ensure to Identify and escalate BU/BF-specific risks, dependencies, and constraints to the GCM Transition Lead

Wave Ownership & Execution:

Own end‑to‑end delivery of the assigned transition wave, ensuring scope, timelines, and commitments are met
Drive execution across transition planning, knowledge transfer, ramp‑up, go‑live, and stabilization phases

Functional Accountability:

Represent BU/BF and ensure continuity of critical business operations during transition
Own functional readiness and acceptance for the transition wave

Knowledge Transfer & Readiness:

Ensure availability of SMEs and timely completion of KT activities, documentation, and sign‑offs
Confirm operational readiness across people, process, technology, and controls prior to ramp‑up and go‑live

Stakeholder & Governance Management:

Act as the primary point of coordination between stakeholders and GCM delivery teams
Support stage‑gate reviews and provide inputs for go/no‑go decision

Stabilization & Business-as-Usual transition:

Oversee stabilization and hypercare activities to ensure service performance meets agreed SLAs and KPIs
Support smooth handover into steady‑state operations

Education & Competencies (Technical and Behavioral) :

Experience:

12+ years of experience in business operations, functional leadership, shared services, or large-scale transformation programs within global organizations
Proven experience leading end-to-end transition waves or major operational change initiatives, covering transition planning, knowledge transfer, ramp-up, go-live, and stabilization phases

Technical Competencies:

Strong understanding of transition methodologies and frameworks, including transition planning, knowledge transfer, ramp-up, go-live, and stabilization phases
Ability to apply stage-gate criteria, readiness assessments, and governance requirements at wave level
Solid financial and commercial acumen, with the ability to manage transition costs, assumptions, and value realization
Preferred (not mandatory) experience or working knowledge of Commercial and/or Supply Chain functions, R&D or Finance depending on assigned group

Behavioral Competencies:

Strong stakeholder management and coordination skills within highly matrixed, global organizations
Ability to manage competing priorities and drive execution in complex, time-sensitive transitions
Results-oriented mindset with strong attention to delivery commitments and accountability

Education:

Bachelor's degree required

Languages:

Fluent in English

Locations:

IND - Bengaluru

Worker Type:

Employee

Worker Sub-Type:

Regular

Time Type:

Full time

GCM Transition Lead