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Job Description:
The Transition Functional Lead, Commercial is accountable for end-to-end delivery of transition waves within their assigned functional scope, ensuring that scope, timelines, stage-gate criteria, and execution commitments are met. The role serves as the primary bridge between business stakeholders and GCM delivery teams — owning functional readiness from design validation through stabilization, aligning business requirements with GCM execution standards, and ensuring continuity of critical operations throughout the transition.
Transition Approach & Design Validation:
- Work closely with the assigned BU/BF business stakeholders to define and validate transition and transformation scope, build impact assessment and ensuring clarity on key responsibilities and actions
- Ensure no critical business disruption during transition and stabilization phases through proactive risk mitigation and operational governance.
- Participate in design validation, confirming that the proposed GCM operating model and service design meet functional business requirements
- Work with BU/BF's to measure outcome and adoption and mitigate issues. Ensure to Identify and escalate BU/BF-specific risks, dependencies, and constraints to the GCM Transition Lead
Wave Ownership & Execution:
- Own end‑to‑end delivery of the assigned transition wave, ensuring scope, timelines, and commitments are met
- Drive execution across transition planning, knowledge transfer, ramp‑up, go‑live, and stabilization phases
Functional Accountability:
- Represent BU/BF and ensure continuity of critical business operations during transition
- Own functional readiness and acceptance for the transition wave
Knowledge Transfer & Readiness:
- Ensure availability of SMEs and timely completion of KT activities, documentation, and sign‑offs
- Confirm operational readiness across people, process, technology, and controls prior to ramp‑up and go‑live
Stakeholder & Governance Management:
- Act as the primary point of coordination between stakeholders and GCM delivery teams
- Support stage‑gate reviews and provide inputs for go/no‑go decision
Stabilization & Business-as-Usual transition:
- Oversee stabilization and hypercare activities to ensure service performance meets agreed SLAs and KPIs
- Support smooth handover into steady‑state operations
Education & Competencies (Technical and Behavioral) :
Experience:
- 12+ years of experience in business operations, functional leadership, shared services, or large-scale transformation programs within global organizations
- Proven experience leading end-to-end transition waves or major operational change initiatives, covering transition planning, knowledge transfer, ramp-up, go-live, and stabilization phases
Technical Competencies:
- Strong understanding of transition methodologies and frameworks, including transition planning, knowledge transfer, ramp-up, go-live, and stabilization phases
- Ability to apply stage-gate criteria, readiness assessments, and governance requirements at wave level
- Solid financial and commercial acumen, with the ability to manage transition costs, assumptions, and value realization
- Preferred (not mandatory) experience or working knowledge of Commercial and/or Supply Chain functions, R&D or Finance depending on assigned group
Behavioral Competencies:
- Strong stakeholder management and coordination skills within highly matrixed, global organizations
- Ability to manage competing priorities and drive execution in complex, time-sensitive transitions
- Results-oriented mindset with strong attention to delivery commitments and accountability
Education:
- Bachelor's degree required
Languages:
Locations:
IND - Bengaluru
Worker Type:
Employee
Worker Sub-Type:
Regular
Time Type:
Full time
