VOIP/ Telephony – Senior Technical Manager

Required Qualifications:

Minimum of 15 years of experience in software development with a focus on C++ and VOIP technologies.
At least 7 years of experience in a technical management role, leading development teams (30+ members) in an Agile environment.

Work Location:- Pune/ Bangalore

Oversee the end-to-end software development lifecycle (SDLC) for multiple projects, ensuring milestones are met on time and within budget.
Lead the design, development, testing, and deployment of scalable software solutions, ensuring high-quality, maintainable code.
Experience in managing large distributed and vendor teams
Bring deep knowledge of VOIP technologies (such as SIP, RTP, WebRTC, and IP Telephony) and ensure that best practices are followed in designing and implementing VOIP-related features.
Provide hands-on technical guidance and mentorship to the development team, with expertise in UC and VOIP technologies.
Drive and champion the adoption of Agile/Scrum practices within the development team.
Collaborate with PLM and stakeholders to ensure clear and effective communication of project requirements and priorities.
Ensure timely delivery of product increments by removing obstacles and ensuring continuous improvement of team performance.
Work closely with cross-functional teams (Product Management, QA, Operations) to define project scope, timelines, and deliverables.
Oversee architecture, deployment, and support of Avaya systems (IP Office and IPO 500V3 Solutions)
Ensure high availability, disaster recovery, and business continuity for voice and contact centre services
Manage VoIP infrastructure including SIP, SBCs, gateways, and carrier integrations
Drive performance optimization, capacity planning, and system upgrades