Key Responsibilities

Technical Operations & Facility Management

Oversee end-to-end operations of all building systems including mechanical, electrical, plumbing, and civil services
Ensure all technical services are operating efficiently, safely, and in a cost-effective manner
Monitor preventive maintenance schedules, inspections, and downtime activities to ensure smooth facility operations
Maintain compliance with all statutory, safety, and technical standards across the facility

Team Leadership & Development

Lead, supervise, and manage a technical services team of approximately 5 members
Act as a coach and mentor to develop team capability and improve service delivery performance
Conduct regular performance reviews, assessments, and provide continuous feedback
Foster a culture of teamwork, accountability, and operational excellence

Vendor & Stakeholder Management

Coordinate with vendors and service partners to ensure high-quality service delivery
Manage contract execution, monitor vendor performance, and ensure SLA compliance
Build strong relationships with clients and act as the primary technical point of contact
Address client queries and ensure expectations are consistently met

Client Relationship Management

Serve as the key liaison for all technical services-related communication with clients
Ensure proactive engagement and responsiveness to client requirements
Build trust through consistent service delivery and proactive problem-solving

Planning, Budgeting & Reporting

Plan and manage technical services budgets and maintenance contracts
Develop inventory planning and cost optimization strategies
Conduct regular audits focused on cost savings, risk reduction, and operational efficiency
Maintain accurate records and generate reports on maintenance activities, system performance, and service delivery

Preventive Maintenance & Risk Management

Energy & Continuous Improvement

Operations Monitoring & Compliance

Assistant Technical Services Manager