Proficiency In Ms Office, Basic Computer Knowledge, CRM system

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

phone calls, email ticketing system, social media

Voice support, Chat Support, International Customer Support, Non-Voice Support, Email Support

email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge

ticketing systems , chat platforms, Email Support, Technical Troubleshooting, CRM Tools