Vijaya Diagnostic Centre P. Ltd. is looking for EXECUTIVE - RELATIONSHIP MANAGEMENT to join our dynamic team and embark on a rewarding career journey

Client Relationship Management:Building and maintaining strong relationships with clients or customers Understanding their needs and requirements
Customer Service:Providing excellent customer service and addressing customer inquiries or concerns Resolving issues and ensuring customer satisfaction
Sales and Cross-selling:Identifying opportunities to cross-sell or upsell products or services to existing clients Achieving sales targets and contributing to revenue growth
Communication:Effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails
Product Knowledge:Staying updated on the company's products or services Educating clients on new offerings and benefits
Documentation:Maintaining accurate and up-to-date records of client interactions Managing necessary paperwork and documentation related to client accounts
Market Research:Keeping abreast of industry trends and market conditions Providing insights and feedback to the organization based on client interactions
Risk Management:Assessing and managing risks associated with client relationships Ensuring compliance with relevant regulations and policies
Collaboration:Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively
Reports and Analysis:Generating reports on client satisfaction, sales performance, and other relevant metrics Analyzing data to identify areas for improvement and growth

Role: Relationship Manager

Industry Type: Medical Services / Hospital

Employment Type: Full Time, Permanent

Role Category: Banking Operations

Education

UG: Any Graduate

PG: Any Postgraduate

EXECUTIVE - RELATIONSHIP MANAGEMENT

Sales & Customer Relationship Management Executive