Vijaya Diagnostic Centre P. Ltd. is looking for EXECUTIVE - RELATIONSHIP MANAGEMENT to join our dynamic team and embark on a rewarding career journey
- Client Relationship Management:Building and maintaining strong relationships with clients or customers Understanding their needs and requirements
- Customer Service:Providing excellent customer service and addressing customer inquiries or concerns Resolving issues and ensuring customer satisfaction
- Sales and Cross-selling:Identifying opportunities to cross-sell or upsell products or services to existing clients Achieving sales targets and contributing to revenue growth
- Communication:Effectively communicating with clients through various channels, including in-person meetings, phone calls, and emails
- Product Knowledge:Staying updated on the company's products or services Educating clients on new offerings and benefits
- Documentation:Maintaining accurate and up-to-date records of client interactions Managing necessary paperwork and documentation related to client accounts
- Market Research:Keeping abreast of industry trends and market conditions Providing insights and feedback to the organization based on client interactions
- Risk Management:Assessing and managing risks associated with client relationships Ensuring compliance with relevant regulations and policies
- Collaboration:Collaborating with other departments such as sales, marketing, and operations to meet client needs effectively
- Reports and Analysis:Generating reports on client satisfaction, sales performance, and other relevant metrics Analyzing data to identify areas for improvement and growth
Role: Relationship Manager
Industry Type: Medical Services / Hospital
Employment Type: Full Time, Permanent
Role Category: Banking Operations
Education
UG: Any Graduate
PG: Any Postgraduate
