Description : : WalkMe : 5+ : Pune / Chennai Type : Contract Role Payroll with : Open for the right Overview :

We are looking for an experienced WalkMe Developer to design, develop, and maintain digital adoption solutions that enhance user experience across enterprise applications. The ideal candidate should have strong hands-on expertise in the WalkMe platform, digital workflow automation, user guidance creation, and application adoption strategies.

Responsibilities

The role involves building guided experiences such as Smart Walk-Thrus, Launchers, SmartTips, ShoutOuts, and Surveys to improve user engagement, reduce support dependency, and increase adoption of key business applications and Responsibilities :

Design, build, and configure WalkMe digital adoption solutions across enterprise applications
Develop Smart Walk-Thrus, Launchers, SmartTips, ShoutOuts, Surveys, and automation workflows
Understand business processes, user pain points, and application usage challenges
Translate business and process requirements into intuitive in-app guidance workflows
Work closely with business users, product teams, training teams, UX teams, and application stakeholders
Perform testing and validation across browsers, applications, and multiple user scenarios
Troubleshoot and debug WalkMe implementations and platform-related issues
Monitor WalkMe analytics, engagement metrics, and adoption reports
Recommend enhancements to improve user adoption and process efficiency
Maintain and optimize existing WalkMe implementations
Ensure consistency in digital adoption standards and user Skills :
Strong hands-on experience with WalkMe platform development and configuration
Expertise in Smart Walk-Thrus, SmartTips, Launchers, ShoutOuts, and Surveys
Good understanding of Digital Adoption Platforms (DAP)
Knowledge of HTML, CSS, JavaScript, and browser developer tools
Experience working with enterprise web applications
Strong debugging and troubleshooting skills
Ability to analyze user journeys and business workflows
Experience with user adoption analytics and reporting
Strong communication and stakeholder management skills
Ability to work independently in a fast-paced Requirements :
WalkMe Certification is mandatory
5+ years of overall experience
Relevant experience in WalkMe implementation and support
Experience working in enterprise digital transformation Skills :
Experience with change management initiatives
Exposure to LMS, CRM, ERP, HRMS, or enterprise SaaS platforms
Understanding of user behavior analytics and adoption metrics
Prior experience in hybrid working environments
Ability to collaborate with global teams

(ref:hirist.tech)

WalkMe Developer - Digital Adoption Platform