Description : : WalkMe : 5+ : Pune / Chennai Type : Contract Role Payroll with : Open for the right Overview :
We are looking for an experienced WalkMe Developer to design, develop, and maintain digital adoption solutions that enhance user experience across enterprise applications. The ideal candidate should have strong hands-on expertise in the WalkMe platform, digital workflow automation, user guidance creation, and application adoption strategies.
Responsibilities
The role involves building guided experiences such as Smart Walk-Thrus, Launchers, SmartTips, ShoutOuts, and Surveys to improve user engagement, reduce support dependency, and increase adoption of key business applications and Responsibilities :
- Design, build, and configure WalkMe digital adoption solutions across enterprise applications
- Develop Smart Walk-Thrus, Launchers, SmartTips, ShoutOuts, Surveys, and automation workflows
- Understand business processes, user pain points, and application usage challenges
- Translate business and process requirements into intuitive in-app guidance workflows
- Work closely with business users, product teams, training teams, UX teams, and application stakeholders
- Perform testing and validation across browsers, applications, and multiple user scenarios
- Troubleshoot and debug WalkMe implementations and platform-related issues
- Monitor WalkMe analytics, engagement metrics, and adoption reports
- Recommend enhancements to improve user adoption and process efficiency
- Maintain and optimize existing WalkMe implementations
- Ensure consistency in digital adoption standards and user Skills :
- Strong hands-on experience with WalkMe platform development and configuration
- Expertise in Smart Walk-Thrus, SmartTips, Launchers, ShoutOuts, and Surveys
- Good understanding of Digital Adoption Platforms (DAP)
- Knowledge of HTML, CSS, JavaScript, and browser developer tools
- Experience working with enterprise web applications
- Strong debugging and troubleshooting skills
- Ability to analyze user journeys and business workflows
- Experience with user adoption analytics and reporting
- Strong communication and stakeholder management skills
- Ability to work independently in a fast-paced Requirements :
- WalkMe Certification is mandatory
- 5+ years of overall experience
- Relevant experience in WalkMe implementation and support
- Experience working in enterprise digital transformation Skills :
- Experience with change management initiatives
- Exposure to LMS, CRM, ERP, HRMS, or enterprise SaaS platforms
- Understanding of user behavior analytics and adoption metrics
- Prior experience in hybrid working environments
- Ability to collaborate with global teams
(ref:hirist.tech)
