Join a high-impact Agency Lending team that keeps global markets moving through precise trade support and disciplined execution. You'll lead critical settlement and post-trade workflows while building a culture of accountability and continuous improvement. Make a measurable difference for clients and partners through strong controls, clear communication, and results-driven leadership.

As an Agency Lending Operations Team Lead within Agency Lending Operations, you drive day-to-day delivery across settlements, contract compare, reference data, and billing while meeting firm priorities. You lead and develop a high-performing team that operates with strong controls, clear governance, and a client-first mindset. You partner with internal and external stakeholders to resolve issues quickly, improve processes, and consistently meet deadlines.

Job responsibilities

Deliver solutions aligned to client, customer, and stakeholder needs and firm priorities.
Drive team performance by setting clear expectations and sustaining high standards.
Build a high-performing team that consistently delivers accurate and timely results.
Foster an inclusive environment where every team member contributes at full potential.
Coach team members to learn, grow, and achieve development goals.
Provide timely, actionable feedback to improve performance and capability.
Support career development through ongoing guidance and engagement.
Ensure daily operations run within defined risk, control, and service parameters.
Align operational priorities to broader business strategy and execution goals.
Communicate effectively and influence partners upstream to improve outcomes.
Prioritize work and deliver results to achieve business objectives.

Required qualifications, capabilities, and skills.
Lead day-to-day Agency Lending trade management/settlements operations with hands-on ownership.
Demonstrate working knowledge of capital markets and post-trade operational processes.
Execute under pressure while meeting stringent deadlines and service-level expectations.
Communicate clearly in writing and verbally with internal teams and external stakeholders.
Identify issues, escalate appropriately, and drive timely resolution to closure.
Improve processes and procedures to enhance quality, controls, and productivity.
Collaborate across teams to deliver solutions that meet client/customer/stakeholder needs.

Preferred qualifications, capabilities, and skills

Apply knowledge of trade life cycle and settlements to strengthen accuracy and risk controls.
Motivate teams across geographies to deliver consistent outcomes.
Adapt quickly to change and manage transitions with minimal disruption.
Build strong relationships with diverse groups and senior executives.
Demonstrate logical reasoning and structured problem-solving in operational scenarios.
Manage people effectively through coaching, feedback, and performance management.
Exhibit strong business writing and professional English communication skills.

Trading Services Manager III