Join a high-impact Agency Lending team that keeps global markets moving through precise trade support and disciplined execution. You'll lead critical settlement and post-trade workflows while building a culture of accountability and continuous improvement. Make a measurable difference for clients and partners through strong controls, clear communication, and results-driven leadership.
As an Agency Lending Operations Team Lead within Agency Lending Operations, you drive day-to-day delivery across settlements, contract compare, reference data, and billing while meeting firm priorities. You lead and develop a high-performing team that operates with strong controls, clear governance, and a client-first mindset. You partner with internal and external stakeholders to resolve issues quickly, improve processes, and consistently meet deadlines.
Job responsibilities
- Deliver solutions aligned to client, customer, and stakeholder needs and firm priorities.
- Drive team performance by setting clear expectations and sustaining high standards.
- Build a high-performing team that consistently delivers accurate and timely results.
- Foster an inclusive environment where every team member contributes at full potential.
- Coach team members to learn, grow, and achieve development goals.
- Provide timely, actionable feedback to improve performance and capability.
- Support career development through ongoing guidance and engagement.
- Ensure daily operations run within defined risk, control, and service parameters.
- Align operational priorities to broader business strategy and execution goals.
- Communicate effectively and influence partners upstream to improve outcomes.
- Prioritize work and deliver results to achieve business objectives.
Required qualifications, capabilities, and skills. - Lead day-to-day Agency Lending trade management/settlements operations with hands-on ownership.
- Demonstrate working knowledge of capital markets and post-trade operational processes.
- Execute under pressure while meeting stringent deadlines and service-level expectations.
- Communicate clearly in writing and verbally with internal teams and external stakeholders.
- Identify issues, escalate appropriately, and drive timely resolution to closure.
- Improve processes and procedures to enhance quality, controls, and productivity.
- Collaborate across teams to deliver solutions that meet client/customer/stakeholder needs.
Preferred qualifications, capabilities, and skills
- Apply knowledge of trade life cycle and settlements to strengthen accuracy and risk controls.
- Motivate teams across geographies to deliver consistent outcomes.
- Adapt quickly to change and manage transitions with minimal disruption.
- Build strong relationships with diverse groups and senior executives.
- Demonstrate logical reasoning and structured problem-solving in operational scenarios.
- Manage people effectively through coaching, feedback, and performance management.
- Exhibit strong business writing and professional English communication skills.
