Job Description

Brief Job Description:

UPS Service Engineer - Job Description

We are looking for a dedicated and technically skilled UPS Service Engineer to handle installation, commissioning, preventive maintenance, troubleshooting, and breakdown support for UPS systems and associated electrical equipment. The candidate will play a key role in ensuring maximum system uptime and customer satisfaction through effective technical support and timely service execution.

Key Responsibilities:

Carry out Installation & Commissioning (I&C) of UPS systems, battery banks, and related electrical equipment.
Perform Preventive Maintenance (PM) and health checks of UPS systems to ensure reliable performance.
Diagnose and resolve technical faults, alarms, and breakdown issues in UPS systems efficiently.
Conduct load testing, battery testing, and performance analysis of UPS equipment.
Attend emergency breakdown calls and provide quick resolution to minimize downtime.
Coordinate with customers, vendors, and internal support teams for smooth project and service execution.
Prepare and submit detailed service reports, PM reports, and technical documentation after site activities.
Ensure all service activities are completed as per safety standards and company procedures.
Support customers with technical guidance, troubleshooting assistance, and operational recommendations.
Maintain records of spare parts, service activities, and system updates.
Travel to customer sites for service support, shutdown activities, and project execution as required.

Required Skills:

Strong knowledge of UPS systems, batteries, electrical panels, and power systems.
Good troubleshooting and analytical skills.
Ability to handle customer interactions professionally.
Knowledge of electrical drawings, SLDs, and safety practices.
Willingness to travel and work during emergency breakdown situations.

Preferred Qualification:

Diploma / BE in Electrical or Electronics Engineering.
Experience in UPS service, commissioning, or electrical maintenance activities preferred.

Key Strengths:

✔ Technical Troubleshooting
✔ Customer Handling
✔ Site Execution
✔ Preventive Maintenance
✔ Breakdown Support
✔ Team Coordination
✔ Documentation & Reporting

Time Travel Needed:

95%

Assistant Engineer II, Field Service