Conduct manual and exploratory testing of the product.
Responsible for the execution of manual and automation test cases (scripts) that ensure comprehensive testing
Work in a Scrum team using Agile best practices
Fully document any unexpected anomalies or defects identified in testing with instruction of how to reproduce each
Troubleshoot defects and manage defect tracking and resolution processes
Establish and maintain good working relationships with peers in Development, Product Management, Professional Services and external clients
Participate in improving processes, automation and QA integration to DevOps culture

Organizational Alignment:

Qualifications:

Skills & Work Traits

Required:

Strong work ethic with a positive attitude and a passion for Quality Assurance
A continuous learner, with knowledge of current industry-standard automation testing techniques and the drive to share knowledge with your colleagues
Strong analytical and problem-solving skills
Excellent time and risk management skills
Team player with effective interpersonal and communication skills (written and oral)
Flexible, self-motivated, and comfortable working with multiple teams
The ability to work effectively under pressure in a rapidly changing environment to meet deadlines
Passionate about understanding our clients
Committed to building high quality, secure, performant product and willing to pursue new learning in these areas
Flexible with mode of communication, whether it be with coworkers in-person or online. Able to contribute to an inclusive mindset to promote collaboration

Preferred:

Technical Competencies

Required:

Solid understanding of quality assurance principles and practices, particularly within an agile software development practice
In-depth experience writing and executing test plans and test cases from requirements and technical specifications
Experience with defect and work item tracking systems like JIRA

Preferred:

Experience with testing cloud/distributed architectures, REST APIs & Microservices

Experience

Required:

Minimum 3 years of experience in Quality Assurance, including 2+ years of experience working in an Agile environment.
Testing web and mobile software applications in a SaaS or on-premises: 2+ years
Cypress automation experience and/or Appium: 2+ years

Preferred:

Education

Required:

Bachelor s degree or college diploma in Computer Science/Engineering or equivalent experience

Preferred:

Certification within a recognized Quality program, such as CTFL, CASQ, CSQA or CSTE, is preferred

Business Analyst Quality Assurance

Senior Quality Assurance Analyst