Senior Quality Assurance Analyst

• Conduct manual and exploratory testing of the product.
• Responsible for the execution of manual and automation test cases (scripts) that ensure comprehensive testing
• Work in a Scrum team using Agile best practices
• Fully document any unexpected anomalies or defects identified in testing with instruction of how to reproduce each
• Troubleshoot defects and manage defect tracking and resolution processes
• Establish and maintain good working relationships with peers in Development, Product Management, Professional Services and external clients
• Participate in improving processes, automation and QA integration to DevOps culture
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Organizational Alignment:

• Reports to the Manager, Quality Assurance
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Qualifications:

Skills & Work Traits

Required:

• Strong work ethic with a positive attitude and a passion for Quality Assurance
• A continuous learner, with knowledge of current industry-standard automation testing techniques and the drive to share knowledge with your colleagues
• Strong analytical and problem-solving skills
• Excellent time and risk management skills
• Team player with effective interpersonal and communication skills (written and oral)
• Flexible, self-motivated, and comfortable working with multiple teams
• The ability to work effectively under pressure in a rapidly changing environment to meet deadlines
• Passionate about understanding our clients
• Committed to building high quality, secure, performant product and willing to pursue new learning in these areas
• Flexible with mode of communication, whether it be with coworkers in-person or online. Able to contribute to an inclusive mindset to promote collaboration

Preferred:

• Experience with Agile and Scrum Methodologies
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Technical Competencies

Required:

• Solid understanding of quality assurance principles and practices, particularly within an agile software development practice
• In-depth experience writing and executing test plans and test cases from requirements and technical specifications
• Experience with defect and work item tracking systems like JIRA

Preferred:

• Experience with testing cloud/distributed architectures, REST APIs & Microservices

Experience

Required:

• Minimum 3 years of experience in Quality Assurance, including 2+ years of experience working in an Agile environment.
• Testing web and mobile software applications in a SaaS or on-premises: 2+ years
• Cypress automation experience and/or Appium: 2+ years

Preferred:

• Experience with backend testing using tools like SQL or Postman: 2+ years
• Experience with EHSQ systems is an asset

Education

Required:

• Bachelor s degree or college diploma in Computer Science/Engineering or equivalent experience

Preferred:

• Certification within a recognized Quality program, such as CTFL, CASQ, CSQA or CSTE, is preferred