Role: Training

Level: Assistant Manager

Location: Gurugram

Reporting To: Director - Corporate Channel

About The Function

MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, realtime self-booking system which seamlessly integrates into a company's structure to deliver convenience, transparency, savings and the power of choice. Over last 5 years, they have onboarded 50000+ prominent corporates which are availing the benefits of our seamless platform, along with significant savings.

About The Role

This is a critical role where the incumbent will drive end-to-end Learning, Sales Enablement, and Content Strategy for the MyBiz business. The role requires to develop, implement, and oversee a comprehensive training program designed to equip team members with the tools and knowledge necessary for success in an ever-evolving market.

What Will You Be Doing

Onboarding & Induction Design and execute structured onboarding programs to ensure seamless integration and role readiness of new joiners.
Learning & Capability Development Drive continuous learning capability building across sales teams through structured curricula, refresher sessions, and advanced training modules.
Assessment & Evaluation Develop and implement milestone-based evaluation frameworks to assess product understanding and role readiness.
Training Needs Analysis Identify capability gaps using performance data, manager feedback, and field observations to tailor learning interventions.
Content Development & Management Create and maintain high-quality training materials including SOPs, process notes, handbooks, and learning manuals, ensuring content is structured, updated, and easily accessible.
Client-Facing Content Creation Develop product-related content for clients, including feature updates and value-driven communication materials.
Product & Feature Enablement Support new product and feature launches by ensuring frontline teams are trained and deployment-ready through structured enablement programs.
Engagement & Learning Culture Drive internal engagement through learning campaigns, quizzes, and knowledge-sharing initiatives.
Learning Innovation & Digital Enablement Introduce innovative learning solutions, including AI-led training modules and demo simulations. Build scalable digital learning ecosystems through LMS, microlearning, and self-serve training modules.

Qualification & Experience

MBA from reputed institute with 5-7 years of extensive experience in training, content creation and design, strategic planning, content redesign, ensuring impactful and effective outcomes.
Exposure to sales, operations, partner enablement, or capability development environments preferred.
Strong written and verbal communication skills with the ability to create clear, engaging, and audience-relevant content.
Hands-on experience with content creation tools, presentations, and digital learning platforms.

Key Success Factors Of The Role

Strategic & Analytical Mindset: Able to assess team needs, identify gaps, and develop tailored training interventions.
Adaptability & Innovation: Keeps up with industry trends and is innovative in training approaches.
Leadership & Influence: Motivates and inspires, influencing others to achieve high standards of performance.

Assistant Manager - Training